Client Strategy and Success Manager

DimNiko Agency is hiring a full time Client Strategy and Success Manager to join our team. This position is remote.

Your role is to manage client accounts and lead them to success – both on a client satisfaction, and results oriented front.

You will be liasing and managing a team including media buyers and creatives.

While specialist expertise in each area is not essential, you must have a general understanding of what makes an eCommerce brand/campaign successful.

In addition to strategising for clients, you will also be communicating with these clients to ensure all needs are understood on a deep level, and met.

Responsibilities

  • Communicating with, and understanding the needs of clients.
  • Formulating client success strategies and roadmaps to lead their ecommerce campaigns to success.
  • Including campaign messaging, angles, creative approaches, and media distribution of this content with the assistance of a media buyer.
  • Liasing with your execution team of media buyers and creatives, to bring your strategies and ideas into fruition for clients.
  • Ensuring client KPIs are met to a high standard.
  • Writing basic eCommerce copy for your advertising campaigns.
  • Optimising back end metrics with the client, including AOV, LTV, and CR.

SKILLS

  • Fluency in English
  • Excellent communication skills, both oral and written
  • Minimum two years’ ecommerce experience
  • Ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously
  • Understanding of all facets of an ecommerce campaign, including landing pages, creative, advertising, and optimisation.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us.

Please email your CV with your portfolio, example works at jobs@dimniko.com. Please add “Strategist” to the subject.

Leave a Reply

Your email address will not be published. Required fields are marked *